Shipping Policy

Shipping policy

All product is shipped via Canada Post or UPS, depending on shipping option chosen. We ship out daily Monday to Friday by 4pm. In the event of a service disruption with Canada Post, Empire Trading will hold orders until the disruption is resolved, or you can choose to pay for an alternate shipping option such as UPS.

Empire Trading is not responsible for delays within the Canada Post system and does not provide refunds for items that arrive outside the estimated times.

Free Shipping applies to orders placed within Canada that are over $250 before tax.

Unable to ship Magic the Gathering sealed products to the USA.

Please note that Canadian Lettermail through Canada Post can take 3 to 28 business days. If, after 28 business days you haven't received your order, please notify us and we will investigate further for you. (There are no guarantees on shipping times). If you would like to receive your product quickly, please choose Expedited Parcel or UPS shipping.

Please note that Expedited Parcels through Canada Post can take 2 to 8 business days. There are no guarantees on shipping times.

Orders sent by Canada Post Lettermail shipping are not guaranteed and could be lost by Canada Post as there is no tracking available for this shipping option. For guaranteed shipping options, please choose Canada Post Expedited Parcel shipping or UPS shipping.

We are not responsible for orders that have been lost or not returned to us due to customer giving us an incorrect address which includes missing an apt # with their address.

If an order is returned to us by Canada Post or UPS due to an incorrect, incomplete, or wrong address, the customer is responsible for additional shipping charges to have the order sent out a second time.